YOUR CUSTOMERS

In his book The Practice of Management, Peter Drucker declares there is only one purpose of a business: to create a customer.

Once you have customers, you initiate a wheel of life that, when kept turning, is a business that can grow year over year. Just as nomadic shepherds of Bible times built mighty flocks and herds, so a business must be protected and nurtured.

What is unique about Midtown Chimney Sweeps?

• We are a franchise. You own a protected territory of 110,000 households where you may freely grow your business and receive as much coaching from us as you are willing to receive.
• We are marketing experts in our industry. We bring many customers to you. Our powerful and sophisticated partners and vendors enable us to build powerful organic back links and original content and create strong placement of your business on Google. This does not replace your local responsibility to advertise, market yourself, and join local groups and network.
• We are a scheduling center. Once the customer calls, it rings to our home office, not yours. That’s right, we answer the phones. This was our founder’s dream from the beginning because he was always out in the field working, and he didn’t want his wife to be his secretary. He still claims to this day that the scheduling center “saved his marriage.”

Amazing Field Service Management Software.

• Want to have 5 zones, each with a different price and served at certain days of the week or month? No problem, we can do it.
• Want to create a 10 line item PDF quote on your smart phone and send it to the customer while you stand there? No problem.
• Want you customers to E-Sign their estimate and pay an online deposit of 40%? No problem.

Once you have customers, you have gross revenue. Once you have that, you have a business that you can manage.